Privacy Policy

Privacy Policy

AlphaFlight (“us”, “we”, or “our”) is committed to ensuring that the privacy and information of our customers across all channels are treated with respect, transparency and integrity. This privacy policy is published to demonstrate our attentiveness to the personal data of our visitors and outlines our practices for collecting, using, protecting, maintaining, and disclosing that information. By visiting www.alphaflight.aero, you agree to the collection and use of information in accordance with this Privacy Policy. 

What Personal Information We Collect & Why We Collect It

The U.S. Department of Labor defines “Personal Identifiable Information” (PII) as: Any representation of information that permits the identity of an individual to whom the information applies to be reasonably inferred by either direct or indirect means. 

In order to provide, maintain and improve our services, personalize your visit and ensure our website works properly, we gather the following types of information:

Information You Provide to Us: AlphaFlight collects any information you enter on our website directly, indirectly, or through third party sources. The type of personal data you may supply us with, often through contact forms, comments, cookies, analytics, and third party embeds include, but are not limited to your name, address, email addresses, telephone number, country of citizenship, personal account preferences, transactional data such as purchase information, and technical data, such as information about your equipment, browsing actions and patterns.

Information We Collect Through Automatic Data Collection Technologies: As you visit our website, we use cookies and similar technologies to ensure our website works appropriately, to customize your own browsing experience and to analyze how you use it. Cookies are small files which remember information about a visitor that are stored on their browser, and for these reasons, we may share your site usage data with our analytics partners.

We provide our visitors with the most up-to-date formatting guidelines and technical compliance requirements and legal jurisdictions. Some of these features include: Intentional consent which gives visitors the ability to accept none, some, or all cookies, a Consent Duration Selector which gives the visitor control over how long their consent remains valid for the site, Cookie Purpose Categories to make customizing consent easier, as well as an available privacy paper and privacy contact to provide the visitor with a more comprehensive understanding of our site’s privacy notice and data sharing practices. 

AlphaFlight uses the collected data for various purposes, and the legal bases for processing your personal data may include: 

  1. You have given consent to the processing
  2. Processing is necessary to perform a contract with you
  3. Processing is necessary for compliance with a legal obligation
  4. Processing is necessary to protect the subject’s privacy interests
  5. Processing is necessary to protect a public interest or legal authority
  6. Processing is in our legitimate interest and does not infringe on your rights

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

We engage with customers on various social media platforms like Facebook and Instagram. If you contact us on one of these platforms for customer service or otherwise, we may reply to your post or comment and/or contact you via direct message. Those communications are governed by this policy as well as the policy of the relevant social media platform.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded Content From Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who We Share Your Data With

AlphaFlight does not sell, rent or lease its customer lists to third parties. 

Independent Contractors: We may hire other individuals or companies to provide certain services to us such as accountants, lawyers, marketers, or consultants. These third parties will only have access to the information needed in order to execute their designated tasks.

Credit Card Companies and Shippers: When you enroll in a program or buy from us, we send your financial and purchase information to your credit card company to verify and authorize the purchase. 

Link to Third Party Site: Our website contains links to third party sites. AlphaFlight is not responsible for the content or privacy practices found on these sites, therefore we advise that you review the Privacy Notice of each entity. 

Law Enforcement and Protection of Users: We will release personally identifiable information to third parities and organizations as appropriate to comply with any court order, law and/or government request. We may also disclose your personal information to cooperate with any legal investigations, processes or subpoenas, to protect our own legal rights and those of our users, or when needed for fraud protection and/or credit risk reduction.

Subsidiaries and Affiliates.

Services & Analytics

Google Analytics: To monitor and report website traffic and activity, help perform statistical analysis, as well as to help us better understand your use of our website, Google Analytics places cookies on your computer to collect information which helps us improve your online experience. Google Analytics is prohibited from using your personal information except to provide these services to AlphaFlight, and they are required to maintain the confidentiality of your information. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity. Additionally, you can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Lastly, if you request a password reset, your IP address will be included in the reset email. 

Facebook: AlphaFlight uses third-party services to advertise on third party websites to you after you have visited our website. We use technologies, such as cookies, to customize content and advertising, to provide social media features and to analyze traffic to our websites. Facebook remarking service is provided by Facebook Inc, and you can opt-out of Facebook’s interest-based ads by visiting this page: https://www.facebook.com/help/568137493302217.  For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation.

How Long We Retain Your Data

AlphaFlight will retain your Personal Data only for as long as necessary to the extent that we are obliged to do so in accordance with applicable laws and regulations and/or as necessary to protect our legal rights or for certain business requirements. Some of these reasons include: security, fraud and abuse prevention, financial record keeping, complying with legal or regulatory requirements, or direct communications with us. For example, if you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. When we process your payments, we will retain this data for longer periods of time as required for tax or accounting purposes, dispute resolution and compliance with tax, anti-money laundering, and other financial regulations. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. 

What Rights You Have Over Your Data

As a customer, your rights include: Right of Access, Right to Deletion, and Right to Non-Discrimination. If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. When contacting us, please clearly state your request, including your name, mailing address, email address, and phone number.

Where We Send and How We Transfer Your Data

We process and store information on servers or databases, and use third party providers that process information in the United States. Therefore, your information, including Personal Data, may be transferred to – and maintained on – computers outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. Your information is processed at AlphaFlight’s operating offices and in any other places where the parties involved in the processing are located. Additionally, visitor comments may be checked through an automated spam detection service.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. 

AlphaFlight will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or country unless there are proper controls in place including the security of your data and other personal information. 

How We Protect Your Data

We take our customer’s personal information seriously and take action to protect our customer’s personal data against loss, misuse, alteration and unauthorized access. The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 60 days. This site is scanned for potential malware and vulnerabilities by the iThemes Site Scanner. We do not send personal information to the scanner; however, the scanner could find personal information posted publicly (such as in comments) during the scan. Security logs are retained for 60 days. This site is part of a network of sites that protect against distributed brute force attacks. To enable this protection, the IP address of visitors attempting to log into the site is shared with a service provided by ithemes.com. For privacy policy details, please see the iThemes Privacy Policy.

AlphaFlight aims to manage data properly, through appropriately training employees, having systems for documenting what information has been collected and shared, as well as through having procedures in place for dealing with data breaches. 

E-Commerce

Those who engage in transactions with AlphaFlight, LLC – by purchasing AlphaFlight’s services or products, are asked to provide additional information, such as necessary personal and financial information required to process those transactions. AlphaFlight does not disclose personally-identifiable information other than as described, and visitors can at anytime refuse to supply personally-identifiable information, with an understating that it may prevent them from engaging in certain website-related activities. 

Anti-Spam | Akismet

We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

Our Policy on “Do Not Track” under the California Online Privacy Protection Act (CalOPPA)

AlphaFlight currently does not alter its practices when it receives a “Do Not Track” signal from a visitor’s browser. “Do Not Track” (DNT) and “Global Privacy Control” (GPC) are privacy preferences you can set in your web browser to inform websites that you do not want your information to be tracked or collected. You can enable or disable “DNT” by visiting the Preferences or Settings page of your web browser. To find out more about “Do Not Track,” you may wish to visit https://allaboutdnt.com.

Notice to California Residents / Your California Privacy Rights

Beginning January 1, 2020, under the California Consumer Privacy Act of 2018 (the “CCPA”), California law requires certain businesses to disclose information regarding the rights of California residents. While the CCPA applies only to California residents, the rights described in this section are available to all of our customers. Any terms defined in the CCPA (Cal. Civ. Code 1798.140) have the same meaning when used in this section. This law secures privacy rights including: 

  1. The Right to Know. This allows the user to know about the personal information we collect about them, how it is used and shared.
  2. The Right to Delete. Under certain circumstances the customer may ask for their personal data to be deleted. 
  3. The Right to Opt-Out. This enables the customer to the right to opt-out of the sale of their personal information. 
  4. The Right to Non-Discrimination. This allows the user to exercise their CCPA rights.

The categories of personal information that we have disclosed about California residents for a business purpose in the preceding 12 months are: identifiers, categories of personal information described in subdivision (e) of Cal. Civ. Code Section 1798.80, commercial information, biometric information, internet or other electronic network activity information, professional or employment-related information, education information, and other inferences. You can submit a verifiable request to know more about your personal information, for the deletion of your personal information, or to request to opt out of the selling and/or sharing of your information by emailing us at [email protected] or by sending a letter to or send a letter to: AlphaFlight, LLC, 301 Airport Rd Suite E, Plymouth, IN 46563.

AlphaFlight does not sell, rent or lease personal identifiable information, however we respect and understand that you may still want to ensure your personal information is not sold. Therefore, if you would still like to proceed with your “Do Not Sell My Personal Information” request, you may submit a request to us by visiting the following web page link: INSERT LINK TO DO NOT SELL PAGE

Notice to Nevada Residents / Your Nevada Privacy Rights

Under Nevada privacy law and in the Nevada Revised Statutes Chapter 603A, Nevada residents have a right to submit a verified request directing certain operators of Internet websites and online services not to sell their personal information, as “sell” is defined in Nevada law. We do not sell personal information of Nevada residents. If you have any questions regarding our data privacy practices, please contact [email protected].

Notice to EU Residents / Your Data Protection Rights Under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Chapter 3 of the GDPR states that each Data Subject has the following eight rights:

  1. The Right to Information. This means anyone processing your personal data must make clear what they are processing, why, and who else the data may be passed to.
  2. The Right of Access. This allows the data subject to access the personal data belonging to them that the company possesses. 
  3. The Right to Rectification. The right to have your information rectified if that information is inaccurate, incomplete, or out-of-date.
  4. The Right to Erasure. Under certain circumstances you may ask for your personal data to be deleted. 
  5. The Right to Restriction of Processing. Under certain conditions, this gives the data subject the right to ask for a temporary halt to processing of personal data. 
  6. The Right to Data Portability. A data subject has the right to ask for any data held by the data controller, and to have it be provided in a structured, commonly used, and machine-readable format. 
  7. The Right to Object. The data subject as the right to object to further processing of their data which is inconsistent with the primary purpose for which it was collected, unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the subject or for the institution, practice or defense of legal claims.
  8. The Right to Avoid Automated Decision-Making. Data subjects have the right not to be subject to a decision based solely on automated processing. 

It is our responsibility to ensure that our users are advised of their legal data rights, including the right to access, update or request removal of their personal data. If you wish to learn more about what personal data we hold about you and/or want it to be removed from our systems, please contact us. 

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Children Under Thirteen

In accordance with The Children’s Online Privacy Protection Act (COPPA), AlphaFlight does not knowingly collect personal information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Changes to this Privacy Notice, Conditions of Use and Notices

Your privacy is important to us, and we aim for full transparency on how we collect, use, and share your personal information. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You are responsible for all activities that occur under your account or password, and any transmission of personal information is at your own risk. AlphaFlight is not responsible for circumvention of any privacy settings or security measures contained on the website. Modifications will take effect immediately upon being published on the website, and we will notify you here that it has been updated. Changes and improvements to this Privacy Policy and our Terms of Use may be made at any time, so please review periodically so that you are aware of what information may be collected, used and/or disclosed. 

This Privacy Policy was most recently changed and made effective on March 25, 2022.

If you have any questions or concerns about our Privacy Notice, please call us at (574) 914-4455; email us at [email protected]; or send a letter to: AlphaFlight, LLC, 301 Airport Rd Suite E, Plymouth, IN 46563.